Your trust, in your hands
Submit claims, check your balance, track your applications and receive updates from your trust — all from your mobile phone, anytime.
Everything you need,
right on your phone
Custodian Community gives every trust member a simple, private app to manage their relationship with the trust — no paperwork, no phone queues.
Submit claims from anywhere
Apply for health, education, housing or cultural support and attach receipt photos straight from your camera.
Track your application in real time
See exactly where your claim sits in the review process and get a push notification the moment it’s approved.
View balances & statements
Check your available entitlement, view past distributions and download statements — whenever you need.
Receive trust announcements
Stay informed with updates and important notices sent directly to you from trust administrators.
What can I claim support for?
The types of support available depend on your specific trust deed. Common categories include:
Health & Medical
Doctor visits, specialist appointments, medications, dental, optical and allied health.
Education
School fees, uniforms, textbooks, laptops, childcare and vocational training.
Housing
Rent assistance, utility connections, home repairs and essential household items.
Utilities
Electricity, gas, water and internet bills that support everyday household living.
Transport
Vehicle repairs, fuel, public transport and travel for medical or education purposes.
Cultural & Ceremonial
Support for cultural events, ceremonies and connection to Country.
Food & Nutrition
Food vouchers and nutritional support — particularly for families with young children.
Technology
Phones and internet access to support community connection, education and employment.
Simple. Fast.
Done from your phone.
No forms to post. No office visits needed. Submitting a claim takes less than two minutes.
Download the Custodian Community app
Free from the App Store or Google Play. Register with your trust membership details.
Tap “New Claim”
Choose the support category and enter the amount and a brief description.
Upload your receipt
Take a photo of your receipt or invoice directly within the app. No scanner needed.
Submit and track
Your claim is sent instantly to your trust administrator. Track its status in real time and get notified when approved.
Submit a New Claim
Your information is
safe with us
We understand your personal and financial information is private. Here’s our commitment to you.
Only your trust can see your data
Your claims and personal details are only visible to your trust’s authorised administrators. Nobody else.
We never sell your data
Your information is never shared with advertisers, third parties or any external organisation.
Stored in Australia
All data is stored exclusively on Australian servers and subject to Australian privacy law.
Is your trust using
Custodian Community?
The member app is provided through your community trust. If your trust isn’t yet using Custodian Community, encourage your trustees or administrator to get in touch.